Yes. We’re confident in being able to facilitate all early access to super requests from eligible members, as BT’s Lifestage investment option and super choice products have minimal exposure to illiquid assets.

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The ATO receives super balance updates each year around 30 June, so the balance that appears in your myGov account may be several months out of date. The most accurate balance is available at the online portal for your fund or by contacting us over the phone. It’s possible that we have incorrect information in relation to your request, which is delaying our processing, or that we need to sell investments and in these instances it may take longer than five days. For BT on EMI booked for Visa credit cards, the amount will be transferred online through Visa Money Transfer. Read this Frequently Asked Questions document to help you understand the changes relating to the Government’s temporary reduction in superannuation minimum drawdown rates for account-based pensions and similar products. Eligible individuals affected by the coronavirus related downturn will be able to apply to have limited access to their superannuation savings. Read more about these changes at ato.gov.au/coronavirus. The ATO will review your information and determine if your application is approved or declined. Transfer the outstanding dues on your credit cards from other banks to your SBI Card, offering lower interest rate and save more with our EMI plans.

Depending on your bank, it can take a further one to two business days for the money to arrive in your account. This includes instances where we may have moved your account to a new BT Super account which we have previously communicated to you. For BT on EMI booked for Visa credit cards, the amount will be transferred online through Visa Money Transfer. At BT our priority is to remain open for business, while protecting our people, so we can support you and the Australian economy through this difficult period. Manage your bills and check usage. If you need to make a claim, our team is ready to assist.

For all credit cards other than Visa, you will receive a cheque. Your maximum limit available for BT on EMI booking will be communicated to you at the time of booking. We have increased our number of Customer Relations Consultants so this process can be accelerated. If you meet the eligibility criteria, you can apply directly through my.gov. Contact us to discuss your personal situation.

Hello. The Government has also announced a proposed temporary reduction in superannuation minimum drawdown rates for account-based pensions and similar products. We will send you an SMS or email (using information we have on file) when we have made the payment to your bank account. Electronic Bank Payments brings to NetSuite complementary electronic banking functionality that includes Electronic Funds Transfer (EFT) payments, customer refunds and customer payments (direct debits), as well as check fraud prevention through the Positive Pay service offered by leading banks. Business expenses and living (trauma) are not applicable to BT Super For Life. If you have already submitted an application to access your super, here are some frequently asked questions from our members. The JobKeeper payment will help eligible businesses subsidise the cost of paying their employees and keep them connected throughout the pandemic. You will access this site solely for the payment of your bills and you acknowledge that any reliance on any opinion, advice, statement, memorandum, or information available on the site shall be at your sole risk and consequences.